FAQs

At AV Steel, we specialize in high-quality automotive tools and equipment, including hydraulic jacks, floor jacks, and car repair accessories. Our products are designed for both DIY enthusiasts and professional mechanics.

When selecting a floor jack, consider the weight of your vehicle and its clearance. A 2-3 ton jack is ideal for most cars and sedans, while a 3-ton or higher capacity jack is recommended for trucks or SUVs. Be sure to check the lifting range to ensure the jack fits under your vehicle.

Yes, all our products are built to meet professional-grade standards. Our floor jacks and tools are perfect for use in garages, workshops, and by professional mechanics.

To keep your jack in optimal condition, periodically check for oil leaks, clean it after each use, and store it in a dry area. Lubricate the moving parts regularly and inspect for signs of wear or damage before each use.

We offer free shipping on all orders within the United States. Orders are typically processed within 1-2 business days and shipped within 1-2 business days, depending on your location.

Once your order has shipped, you’ll receive a tracking number via email. Use this tracking number to check your order's status on the shipping carrier's website.

Yes! We offer a 14-day return policy. If you’re not satisfied with your purchase, contact us within 14 days of receiving the product to initiate a return. We provide a prepaid shipping label for your convenience.

Yes, all of our products come with a 12-month warranty covering defects in design, materials, and workmanship. If you experience any issues, please reach out to us for assistance.

Yes! We provide 24/7 customer support. Whether you have a question about our products or need assistance with an order, we’re here to help. Contact us by email or phone, and our team will assist you promptly.